Gary Houckham, O’Neill Wetsuits Limited

Business
Clothing

Team
30 employees

Location
West Sussex

 

Amazing service from start to finish

- Gary Houckham, Warehouse Manager

 

About O’Neill Wetsuit Limited

O'Neill, founded by Jack O'Neill in 1952 in San Francisco, revolutionised the surfing world with the invention of the neoprene wetsuit. Initially a small surf shop in Santa Cruz, they introduced a variety of innovative products, including the wetsuit, surf leash, split-toe surf bootie, and rash guard. O'Neill's continuous innovation led to the invention of technologies such as the Zen Zip entry system and Technobutter neoprene. Today, O'Neill has transformed into a global organisation and remains dedicated to pushing the boundaries of surf and water sports apparel, incorporating advanced materials and designs for optimal performance and comfort.

A person in a gray jacket and jeans leaning against a blue Jaguar I-PACE electric SUV parked in a wooded area, with autumn trees in the background.

Here’s How Gary Found His Experience Getting A Car Through The Electric Car Scheme:

“I recently leased a used Jaguar I-PACE through The Electric Car Scheme, and I couldn’t be happier with the entire experience. From start to finish, the service has been nothing short of amazing. Louis was my guide through the leasing process, and he made it so easy. He explained every detail, addressed any questions I had, and genuinely seemed committed to helping me find the perfect EV to suit my needs. Having someone knowledgeable and thorough like Louis made the whole process easy.

When the car arrived, I was impressed by the condition. Despite being a used vehicle, the Jaguar I-PACE looked almost new, and it was clear that The Electric Car Scheme takes care to ensure all their cars meet high standards before delivery. It was spotless, ran smoothly, and felt just as good as a brand-new car.

Once I chose the Jaguar I-PACE, Tara stepped in to coordinate the delivery. She was fantastic — super responsive, organised, and quick to answer any questions. When the car arrived, I ran into a little trouble setting up the mobile app. I reached out to Tara, and she jumped right in to help, walking me through the steps until everything was working perfectly.

The Electric Car Scheme truly went above and beyond to make sure I was comfortable and confident in my new car. Not only did they provide outstanding customer service, but they also made my transition to electric driving a hassle-free, enjoyable experience. I highly recommend The Electric Car Scheme to anyone considering an EV. Thanks to their support, I’m now driving a fantastic Jaguar I-PACE and couldn’t be happier!”

Ellie Garratt

Ellie works in Content Marketing at The Electric Car Scheme, where she focuses on getting more people into electric vehicles. She's passionate about helping people make smarter choices that support a cleaner, greener future, and is dedicated to speeding up the journey to Net Zero.

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